Welcome To Lead Automation System Support Portal

Please watch the videos or use a support option below.

Please Watch This At Least Once!

Lead Automation System

Welcome to the Lead Automation System support portal. Below you'll find our training and support videos for the fastest help. If you still need additional assistance, please read how to request support through the 4 support options below.

LAS SUPPORT PORTAL

Wellness Advocate Advantage

If you're a DoTerra wellness advocate, click the link below to view specific videos training for your business. You will still need to go through all the LAS support videos, but there are more video training specifically built for your business through the link below.

WAA SUPPORT PORTAL

How To Get LAS Support

7 Support Options

1) Help Guide: On every module there is a "Start Help Guide" button that will walk you through on how that module works.

2) Video Tutorials: We have 3 sections of outsourced video tutorials that cover many aspects of the platform.

3) Weekly Calls: We have weekly office hour group calls on Tuesdays @ 2pm EST and Thursdays @ 7pm EST.

4) Send Video: You can send a video internally without installing any software by clicking on the "Submit Video" button on right side of the browser to submit a video or a screenshot.

5) Video Form: Click on Video Submit Form button below. This option is for Loom videos or other video hosted options.

7) Chat Support: Use support chat bubble below on the right of the screen. (Click Here)

Support Requirements

***Important - Please Include Either A Video or Screenshot In All Support Requests***

The only time a video or a screenshot is not necessary is if you're asking a question that doesn't require us to go into your account.

ACCOUNT SETUP

No Messages Will Be Sent From Your Account

Without This Process Competed!

Twilio Setup

Cloudflare Setup

Mailgun/Sendinblue Setup

QUICK START

Platform Overview

Dashboard Overview

Navigation Overview

Launchpad Integrations

BUSINESS SETUP

Business Setup

Launchpad - Integrate Your Social Media

Other Integrations

Download The App

Adding Users, Restrictions

Custom Values

Adding A Phone Number

Adding A Domain


CRM

CRM Overview & Navigation

Bulk Importing & Exporting Contacts

Deleting A Contact & Restoring Deleted Contacts

Adding A Contact

Smart Lists

Bulk Adding To Campaigns, WorkFlows

Custom Fields

Bulk Sending SMS & Emails

Adding and Using Tags

WEBSITE & FUNNEL BUILDER

Differences in a Funnel or Website

Website & Funnel Builder Overview

Sections, Rows, Elements

Adding Elements to Your Page

Creating Templates and Global Areas

Building A Form

Building A Survey

Connecting a Domain To Your Funnel Or Website

Building the Navigation For Your Website

Importing a Clickfunnel's Funnel

SEO Metadata On Each Page

Adding Tracking Code to Your Site

WORKFLOWS & AUTOMATION

What is a Workflow?

Workflow Tools

Creating a Workflow

Troubleshooting Workflows

Conditions & Dynamic Workflows

Adding Contacts to Workflows

Workflow Recipes

CALENDAR

Calendar Overview

Calendar Integrations

Adding Calendar to Websites

Team Calendars

REVIEWS

Review Setup

Sending Review Requests

Adding Reviews To Funnels & Websites

Automating Reviews

CHAT WIDGET

Chat Widget Overview

Setting Up Your Chat Widget

Adding Chat To Any Website

CONVERSATIONS

Conversations Overview

Conversations Templates

Custom Fields & Values

EMAIL MARKETING

HTML Email Builder

Creating Templates

Custom Fields & Values

PIPELINE

What is a Pipeline?

Creating a Pipeline

Multiple Pipelines

Adding Customers to Pipelines

Automating Adding to Pipelines

MEMBERSHIPS

Membership Overview

Membership Product Setup

Membership offers

Membership settings

Social Planner

Social Planner Overview

Integrate Social Accounts

Your First Post

Social Media Dashboard

Scheduling Posts

CONNECT

Reach out to us!

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